ServiceNow Architect

Posted on: 22 May 2023

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Job intro

8 hours per week -

12-06-2023 till 31-12-2023 -

Possible extension: Yes


Assignment context and description of activities

In the ABNAMRO Clearing Platfform Grid, we are looking for a ServiceNow Architect to support the work on the ever increasing ServiceNow implementation within Abnamro Clearing

As a ServiceNow architect your roles will be the following;

• Optimizing Return on Investment from ServiceNow

• Support reaching compliancy

• Optimal usage of investments

• Keeping an overview over changes, impact on existing functionality, other modules and future

• Support in delivering roadmap

• Define requirements and design choices

• Collaborate with Product Owner to assess new incoming demand and advise if the ServiceNow platform can provide a standard solution.

With the following results (SMART)


Concrete advice on Security, RBAC, SNOW modules, consistency, ServiceNow BPI´s, Privacy, Commercials, CMDB, Compliancy, etc....


Relevant knowledge, skills, competences & desired education level

• At least 10 years of expertise in implementing ServiceNow (generic)

• In depth knowledge off all ServiceNow modules (ITSM, IRM, ITOM, etc.) and all platform capabilities (Service Portal, Data Model, etc.)

• Great empathy for customer needs

• Great presentation and communication skills

• Able to connect with C-level, business users, ServiceNow engineers and everything in between

• Fluent in English and Dutch

• Experience with implementations of ServiceNow

• Experienced in management of change within the organization.

• Understand audit feedback / gaps and optimize ServiceNow accordingly (standardizing workflows, processes and governance).


Sean Verhoef +31(0)20-3337629

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